Pebble and your data
A plain-English account of what Pebble stores, where it stays and how you stay in control.
In short
Pebble keeps everything on your phone, tablet or computer. There are no accounts, adverts, analytics or cookies, and Pebble does not send your child's words, pictures or progress anywhere, so we cannot see any of it. You can back everything up to a file, and delete it all at any time.
On this page
Who we are
Pebble is made by Rocks Make Pebbles, which is run by TCG Community Apps Ltd, a company registered in England and Wales (company number 17268896) with its registered office at 66 Paul Street, London EC2A 4NA. TCG Community Apps Ltd is responsible for the personal information described here (the "controller" in data protection law). For anything about privacy, email support@rocksmakepebbles.co.uk.
On your device
Pebble saves these in your browser's storage on the phone, tablet or computer you use:
- Each child's age, which Pebble uses only for starting settings.
- If more than one child uses the device, a name or nickname and a picture for each child.
- The words, activities, rewards and photos you add. Photos are made smaller (320 pixels) and deleted once nothing in Pebble uses them.
- Plans, stars, stickers, game progress, stories, All about me and settings.
- A progress diary, only if a grown-up switches it on. It keeps 120 days.
None of this leaves the device, and we cannot see any of it. At the end of set-up, Pebble asks the browser to keep its data, and Privacy and data in the grown-ups area shows whether it agreed and when you last made a backup.
What Pebble never does:
- No accounts, sign-in or email address.
- No analytics, advertising or cookies.
- No fonts, pictures or scripts loaded from other websites.
- Never asks about diagnosis.
- Cannot switch on the microphone, camera or location. You choose any photos you add yourself.
Pebble's own files come from our web host, Vercel. Like any web host, it processes your IP address and browser details when Pebble loads, to deliver the app and protect it from attacks, and keeps them for a short time. If a grown-up chooses an online voice (these are marked in the voice list), the words that voice says are sent to the voice provider. The voices built into your device keep everything on it.
Back up, restore and delete
In Grown-ups, choose Privacy and data. From there you can:
- Back up to a file. One backup holds every child. Keep it somewhere safe.
- Restore from a backup. Pebble asks first, because restoring replaces everything on the device.
- Delete everything. This clears everything Pebble has stored on the device, for every child.
On iPhone and iPad, Safari can clear a website's storage after 7 days without a visit. Apps added to the Home Screen are not affected, which is one more reason to install Pebble before you set it up. Keep a backup too.
Children
- Pebble is for children and young people to use with a grown-up.
- Parents and carers make the choices about their child's information in Pebble, and can use their child's data protection rights for them. As children grow up, they can use those rights themselves.
- Pebble has no adverts, notifications or streaks, and does not use children's information to profile them or to keep them playing.
Read it with your child
- Pebble is your app. A grown-up in your family looks after it.
- Pebble keeps your words, pictures, plans and stars on your tablet or phone.
- Your grown-up can choose to keep a diary of what you do in Pebble, to see what helps you.
- Pebble has no adverts. It does not tell anyone what you say.
- You never have to sign in.
- If you want to change something, or you have a question, tell your grown-up. They can ask us.
Your rights
Under UK data protection law you can ask for a copy of your information, ask us to correct or delete it, ask us to limit or stop using it, and ask for it in a form you can take elsewhere.
Everything Pebble stores is on your device, where you can back it up or delete it yourself. For anything else, email us and we will reply within one month. Email support@rocksmakepebbles.co.uk.
If you are unhappy with how we have handled your information, you can complain to us at the same address. We will acknowledge your complaint within 30 days, keep you updated, and tell you the outcome. You can also complain to the Information Commissioner's Office on 0303 123 1113.
Storage and changes to this notice
Pebble uses no cookies. It saves your family's set-up in your browser's storage on the device, because it cannot work without it.
If we change how Pebble uses information, we will update this page and the date at the top. The Rocks Make Pebbles website has its own privacy notice.
Good to know Pebble is in beta, and this page describes how the beta works. Questions? Email support@rocksmakepebbles.co.uk.
Questions about your data
Can Rocks Make Pebbles see what my child says in Pebble?
No. Pebble stores everything on your device and does not send it to us or anyone else. The one exception is if a grown-up chooses an online voice, which sends the words it speaks to that voice provider.
What happens if we lose or break the device?
Your set-up is only on that device, so it goes with it unless you have a backup file. Make a backup after set-up and every so often, and keep the file somewhere safe, such as your email or cloud storage.
Does Pebble ask about my child's diagnosis?
No. Pebble never asks about diagnosis. It asks for your child's age, and if more than one child uses the device, a name or nickname and a picture for each child.
How do I delete everything?
In Grown-ups, choose Privacy and data, then Delete everything. This clears everything Pebble has stored on the device, for every child.